Website Conditions Of Use
Welcome to Janome Sewing Solutions (JSS). JSS provides its services to you subject to the following conditions. If you visit or order through sewingsolutions.com.au, you accept the following conditions. In addition, when you use any current or future sewingsolutions.com.au service you also will be subject to the guidelines and conditions applicable to such service or business. JSS reserves the right to change any pricing, product or offer without notice. All content included on this site is the property of JSS and is protected by Australian and International copyright laws. JSS grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of JSS. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any purpose without express written consent of JSS. Links to other Internet Sites if available are provided for your convenience only and the presence of such links does not mean that JSS endorses, recommends or represents them in any way. JSS does not control and is not responsible for any such sites or their content. JSS disclaims all warranties, expressed or implied, as to the accuracy, legality, reliability or validity of any content of such sites. All users of the website are bound by the following terms and conditions.
Limitation of Liability
All products sold are to be used at your own risk. Under no circumstances is JSS liable for the following: (1) third party claims against you for damages, (2) economic consequential damages (including lost profits, lost data, or lost savings), or incidental damages (3) any consequential damages. Consequential damages are defined as any damage which is a consequence of using this product or our website (data loss; hardware loss; or economic losses like profit loss, customer loss, or time loss).
Acceptance of orders
JSS reserves the right to refuse or cancel an order at any time, for any reason. In addition, an automated electronic order confirmation does not indicate acceptance of an order.
Payment Options
eWay, Mastercard, Visa and American Express and Bank Deposit
Electrical Items
All electrical items sold are AC240 to suit the Australian power grid.
JSS does not supply International adaptors.
Shipping/Delivery
All goods delivered must be signed for by the Purchaser, or an authorised person at the delivery address. Under no circumstances will goods be delivered and left without a Signature on Delivery. The purchaser accepts full responsibility for the goods once delivered to the delivery address.
DELIVERY POLICY
When using our mail order service, please note we have a minimum order of $10.00 and send via Australia Post to anywhere in Australia.
Bulky items are sent via our freight company, and a street address will be required for this, not a P.O. Box number.
Please allow 3 days delivery, however in most cases you will get your parcel much sooner. During our sale months it may take up to 14 days delivery.
Janome Sewing Solutions cannot be held responsible for missing goods if an incorrect delivery address was quoted at time of order. To ensure that your parcel is delivered safely, please check that your delivery address is correct before you confirm your order.
All goods delivered must be signed for by the Purchaser, or an authorised person at the delivery address. Under no circumstances will goods be delivered and left without a Signature on Delivery. The purchaser accepts full responsibility for the goods once delivered to the delivery address.
Returns Policy
At JSS we take time to prepare your order with care. All orders are checked before they are sent to ensure your goods arrive as ordered. If you believe your item is incorrect, damaged or faulty you must notify us by email at sewsol@bigpond.net.au within 7 days of receipt. A full refund or exchange (including postage) will be given in this instance as long as the goods are returned to us via registered mail to:
Janome Sewing Solutions
207B Sturt Road,
Seacombe Gardens, SA 5047
We do not refund if you have a change of mind about your purchase, however we are happy to offer a store credit or exchange if the goods are returned to us (again via registered mail) in a saleable condition. If this is the case please mail to the same address noted above. We will contact you once the goods are returned and advise how to use your credit/exchange. Postage costs will not be included in credits.
Please check your fabric carefully before cutting it as once this has been done a refund or exchange will not be accepted.
Sale items and swatches cannot be returned for any reason.
*Refund Excludes all items that are sold by the metre unless faulty.
*No refund on any books, patterns and kits due to copyright.
Error & Omissions
All images and specifications on our website are indicative only. Actual products may vary from what is shown on our website. We accept no liability for typographical errors, misprints, omissions, or changes in specification. From time to time the manufacturer’s specifications will change without notice. If unsure about an aspect of a product please contact our team prior to purchase.
Pricing Policy
We reserve the right to not honour typographical errors.
THIS SITE IS PROVIDED BY JSS ON AN “AS IS” AND “AS AVAILABLE” BASIS. JSS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, JSS DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. JSS DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM JSS are FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. JSS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
PRIVACY & SECURITY
Security for you and JSS is our primary objective. We maintain this through the secure server software (SSL). On our shopping pages or any page where personal details are entered, the secure server software encrypts all information you input and prevents it from being intercepted over the internet before being transmitted to us. Furthermore, all customer data we collect is protected in the same manner against unauthorised access.
At JSS we are committed to protecting your privacy, We will not sell, share, or pass on to any other person or organisation any of your personal information that we receive from you. Any and all information you provide us is kept strictly confidential and is only used in processing orders and or maybe used to provide you with a more personalised shopping service.
